Water Damage Restoration Company Phoenix, AZ
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Water Damage Specialists

Arizona’s Restoration Experts specializes in water damage repair of residential and commercial properties. Water damage can occur from any type of water source. Most of the water damage situations we address are those caused by interior water supply lines. When a plumbing fixture fails or when an accident such as letting a tub overflow happens water can spread quickly creating a perfect environment for excessive mold growth. This is where a company like Arizona’s Restoration Experts comes in.

IMMEDIATE Response to Water Damage

Time is of the essence when water damage is present in a building. This is why response time is the first step to mitigating a water loss. Arizona’s Restoration Experts can help ease the stress caused by water damage by responding to your need within one hour or less of your first phone call (for emergencies only). Upon arrival, a safety assessment will be conducted to determine the presence of potential safety hazards before any work begins. Following this assessment, the next step to mitigating a water loss is with proper water extraction. Properly extracting water from and off of flooring materials is the key to a fast and effective drying process. While water is extracted, contents will also be secured for further evaluation. The last step is to speed dry the salvageable structural materials affected by the water.

Water Damage Categories and Classifications

There are three different categories and four classes of water damage that will decide the protocol to follow when drying a building.

Water damage categories are as follows:

Category 1 Water- Refers to a source of water that does not pose substantial threat to humans and classified as “Clean Water”. Examples are broken water supply lines, tub or sink overflows or appliance malfunctions that involves water supply lines.

Category 2 Water- Known as “Grey Water”. Refers to a source of water that has a significant degree of chemical, biological or physical contaminants and causes discomfort or sickness when exposed or even consumed. This type carries micro organisms and nutrients of micro organisms. Examples are toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure and water discharge from dishwashers or washing machines.

Category 3 Water- Known as “Black Water” is grossly unsanitary. This water contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness. Type 3 category is contaminated water sources that effect the indoor environment. This group includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water.

Category 2 Water or “Grey Water” that is not promptly removed from the structure and/or has remained stagnant for 48-72 hours MAY be reclassified as Category 3 Water. Toilet back flows that originates from beyond the toilet trap is black water contamination regardless of visible content or color.

The four classes of water damage are as follows:

Class 1: Slow Evaporation Rate: Water losses that affect only part of a room or area, or losses with lower permeance/porosity materials (e.g., plywood, particle board, structural wood, VCT, concrete). Little or no wet carpet or cushion is present. Minimum moisture is absorbed by materials, releasing moisture slowly.

Class 2: Fast Evaporation Rate: Water losses that affect an entire room or carpet and cushion. Water has wicked up walls 12″ – 24”. There is moisture remaining in structural materials (e.g., plywood, particle board, structural wood, concrete).

Class 3: Fastest Evaporation Rate: Water may have come from overhead. Ceilings, walls, insulation, carpet, cushion and sub-floor in the entire area are saturated.

Class 4: Specialty Drying Situations: These consist of wet materials with very low permeance/porosity (hardwood, plaster, brick, concrete, stone, crawl space). Typically, there are deep pockets of saturation, which requires very low specific humidity.

Water Damage Documentaiton

In order to prevent the spread of mold contamination there is no room for error. Arizona’s Restoration Experts utilizes the latest technology to monitor the drying progress of a water loss and will document the entire process from start to finish. One moisture monitoring piece of equipment we use to monitor this process is a thermal image camera. Through infra-red/thermal image technology we are able to locate and identify hidden pockets of moisture. Full digital documentation is also a part of the moisture monitoring process.

The Goal to Water Damage Restoration

The goal to any drying project is to return the water damaged materials to a pre-loss condition. More specifically speaking, in reference to structural materials, a material is not considered dry until it has reached the “dry standard”. The dry standard is the moisture content of the same material in an unaffected area.

Industry Leaders

When it comes to water damage and structural drying Arizona’s Restoration Experts strives to stand tall above the rest. If you’ve had a sudden leak, accidental overflow, or act of nature damage your home or business and are in need of immediate assistance, pick up the phone and give us a call! We have a live water damage expert ready to take your call 24/7/365. We also have emergency water damage crews on standby that can be at your door in one hour or less of your initial phone call. Our 24 hour response crews are fully certified in water damage restoration and equipped with the tools and equipment needed to handle any water damage situation.

Water Damage Repair Satisfaction Guaranteed

We are fully confident in the service we provide and guarantee your complete satisfaction in writing 100%.